Free Shipping for orders 4k and up

Frequently Asked Question

Curious about our process or have a question about your order? We've compiled a list of our most frequently asked questions to help you out. Take a look to find everything you need to know about our services, from ordering and production to shipping and delivery.

General Questions

Do you have a Minimum Order Quantity (MOQ)?

How can I order from your shop?

When and where do I pay?

How long does production take?

Do you charge for RUSH orders?

Do you offer Delivery?

How long will my order take to arrive?

I made two (2) orders by accident, can I combine them to save on shipping?

Printing & Other Services

Can I print Copyighted or IP protected images?

What file type should I send my orders?

Do you do custom packaging?

On Canvas Totes/ Mugs/ Shirt Prints

Do I submit the same file type as paper prints?

Do you provide print-only services?

How to care for Sublimated Polycotton Shirts?

There are some black specks or spots on my shirt?

Are the Mugs dishwasher safe?

I'm not satisfied with the quality, can I ask for a refund?

Important notes to consider

REFUNDS, RETURNS, and EXCHANGES

Printer Machine limitations